We understand that you operate and consult from more than one location and it can therefore become a logistical nightmare to keep track of multiple appointments at several different locations. We have built our practice booking system around this principle. From one single secure login, secretaries and practice managers can make patient appointments across all of your places of practice. Practitioners have access to this information through the use of their calendars making the running of their practice more effective.
We recognize that keeping you in touch with your patients is fundamental to the modern medical practice. Our system automatically emails patients when appointments are created notifying them of the appointment place, date, time and the doctor to be consulted. All changes and cancellations are automatically communicated to the patient. We even embed Google maps into these emails to provide directions for patients. Our system also automatically sends a friendly reminder to patients via email on the morning of the appointment.
The key to success in any practice is an effective billing system. We have developed a state of the art billing engine that interacts directly with the medical aid providers to process claims in real-time. We do not batch claims or submit them on a daily basis, but rather process them in true real-time. You will have a response from the patient's medical aid within 15 seconds of submitting the claim thereby allowing you to process the billing before the patient leaves your practice.